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Foreigner Help & Support Centers

When something feels overwhelming in Korea, there are free, multilingual public help lines. The right one differs by topic — visa, work, daily life, or emergencies. Most offer interpretation, are free, and keep consultations confidential. You can ask freely even if you’re worried about your visa.

Based on official sources · verify before deciding· as of 2026-06-09Official site

What to bring

  • Good to prepare — your visa type and ARC number
  • Documents about the issue (contract, bills, messages)
  • Your language (you can ask for an “interpreter” on the call)

Step by step

  1. 1Visa, stay, registration → Immigration Contact Center ☎1345 (multilingual, 24h)
  2. 2Unpaid wages or unfair treatment → Ministry of Employment & Labor ☎1350
  3. 3EPS (E-9) / visiting-work (H-2) workers → Foreign Workforce Counseling ☎1577-0071 (18 languages)
  4. 4Family, violence, daily life → Danuri Call Center ☎1577-1366 (24h multilingual)
  5. 5Local-life support → visit a nearby foreign-resident or multicultural family support center

Tips

  • Most are free and offer interpretation — consult in your own language.
  • Consultations are confidential. Don’t hesitate even if you worry about your visa.
  • Urgent crime/accidents → 112 (police); fire/ambulance/medical info → 119 (old 1339 merged into 119).
  • ⚠️ Beware informal brokers who demand money to “fix” visas/jobs — check the free public lines first.

Key contacts

  • Immigration Contact Center ☎1345 (immigration/stay, multilingual, 24h)
  • Danuri Call Center ☎1577-1366 (multicultural/family, 24h)
  • Labor Counseling Center ☎1350 (work/wages)
  • Foreign Workforce Counseling ☎1577-0071 (EPS, 18 languages)
  • Emergency: Police 112 · Fire/Ambulance/Medical 119

Related guides

Check the official site

This is general guidance and may change over time. Always verify the latest details with the official source before applying.
Last updated: 2026-06-09